As noted in the instructions, When first coloring with your Chameleon Color Tones pen, the SuperSoft Brush Nib might seem slightly hard and appear pointed, but in use it will quickly soften.  After this natural "breaking in process" is completed the fibers at the end of the nib will loosen and splay a little. This is normal. The small separation of fibers allows it to perform more like a paintbrush.