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dry mixing chamber chamber

Do you ever recall any of your products because of improper filling either in the ink or the alcohol in the mixing chambers. Do others have this problem how was it rectify?

2 people have this problem

85% of the pens i received were dry. I notified the company & received ONE (1) bottle of mixing solution. Very poor customer service, for the 52 pens i had bough. I was told that initially when the pens were mailed out it was found a high percentage were found to have this problem.
There has never been good resolution to this problem. What they did was insult me eith the bottle of mixing solution.
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